Privacy Policy — 92pak5
This Privacy Policy explains how 92pak5 collects, uses, stores and protects your personal data when you access our platform. It also sets out your rights as a user and how to exercise them. Please read this document carefully before registering an account.
Notice: By registering an account on 92pak5, you acknowledge that you have read and understood this Privacy Policy and consent to the data processing activities described herein.
Privacy at a Glance
How We Handle Your Data
These cards summarise the key principles of our Privacy Policy. They are not a substitute for reading the full policy below.
What We Collect
We collect personal data you provide during registration (name, email, date of birth), KYC verification (identity documents, address proof), transactional data (deposits, wagers, withdrawals in PKR), and technical data (IP address, device type, browser). We collect only what is necessary for the stated purpose.
Why We Process It
Your data is processed to manage your account, verify your identity, process PKR deposits and withdrawals, detect fraud, comply with anti-money laundering obligations, provide customer support in English and Urdu, and improve the platform. We do not process your data for any purpose incompatible with these stated purposes.
Who We Share It With
We do not sell your personal data. We may share data with carefully selected third-party service providers (payment processors, KYC verification partners, hosting infrastructure) under strict data processing agreements. We share data with authorities only where legally required.
How We Protect It
We apply technical and organisational security measures including encryption of data in transit and at rest, access controls, secure server infrastructure and staff data-handling training. No system is 100% secure, but we take all reasonable steps to protect your personal information.
Your Rights
Depending on applicable law, you may have rights to access, correct, delete or restrict your personal data, object to certain processing activities, and request a portable copy of your data. To exercise any right, contact us at the support email provided in this policy.
Cookies & Tracking
We use cookies and similar technologies to operate the platform, remember your preferences, analyse usage patterns and deliver relevant content. You can manage cookie preferences through your browser settings. Disabling certain cookies may limit platform functionality.
User Rights
Your Data Rights at 92pak5
Subject to applicable law and certain legal exceptions, the following rights may be available to you. Contact our support team to exercise any right.
Right of Access
Request a copy of the personal data we hold about you, along with information about how it is being processed.
Right to Rectification
Request correction of any inaccurate or incomplete personal data we hold about you.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Right to Restriction
Request that we limit the processing of your personal data in certain circumstances, such as while a rectification request is being resolved.
Right to Portability
Request a machine-readable copy of personal data you have provided to us, where processing is based on your consent or a contract.
Right to Object
Object to processing of your personal data where we rely on legitimate interests as a legal basis, including processing for direct marketing purposes.
To exercise any of the above rights, contact us at [email protected] (plain text — not a clickable link). We will respond within a reasonable timeframe. We may need to verify your identity before processing your request. Some rights are subject to exemptions under applicable law.
Introduction
92pak5 (hereinafter referred to as "92pak5", "we", "us" or "our") is committed to protecting the privacy and personal data of all individuals who access or use the 92pak5 platform at https://92pak5.cam ("Platform"). This Privacy Policy ("Policy") describes how we collect, use, store, share and protect your personal data, and explains your rights in relation to that data.
This Policy applies to all users of the Platform regardless of location, including users accessing the Platform from Pakistan. It forms part of our Terms and Conditions and should be read alongside them. By registering an account, depositing funds, or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing activities described herein.
This Policy is written in English. Where a translated version exists, the English version shall prevail in the event of any inconsistency. Pakistani users should note that local data protection laws may also apply to their personal data. This Policy is not legal advice.
Definitions
In this Policy, the following terms have the meanings set out below:
- "Personal Data" means any information relating to an identified or identifiable natural person, including name, email address, date of birth, IP address, and financial information.
- "Processing" means any operation performed on Personal Data, including collection, recording, storage, use, disclosure and deletion.
- "Data Controller" means the entity that determines the purposes and means of processing Personal Data — in this context, 92pak5.
- "Data Processor" means any third party that processes Personal Data on behalf of 92pak5 under a data processing agreement.
- "KYC" means Know Your Customer — the identity verification process required to comply with anti-money laundering and responsible gambling obligations.
- "Cookies" means small text files placed on your device by the Platform to collect and store information about your visit.
- "User" or "you" means any individual who registers, accesses or uses the 92pak5 Platform.
Data Controller
92pak5, operating the Platform at https://92pak5.cam, acts as the Data Controller in respect of Personal Data processed in connection with the Platform and Services. 92pak5 is responsible for determining the purposes and means of processing your Personal Data as described in this Policy.
For all data-related enquiries, requests to exercise your rights, or complaints regarding how your Personal Data is handled, please contact us using the details provided in Section 15 of this Policy.
Personal Data We Collect
4.1 Data You Provide Directly
We collect Personal Data that you provide directly when interacting with the Platform, including during account registration, KYC verification, payment processing and customer support interactions:
| Category | Examples |
|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID number (CNIC/passport/driver's licence) |
| Contact Data | Email address, mobile number, residential address (including city — e.g., Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar) |
| Financial Data | Deposit and withdrawal history in PKR, payment method details (masked card/account numbers), transaction IDs |
| KYC Documents | Copies of identity documents, proof of address, selfie/liveness check where required |
| Support Data | Communication records, complaints, chat transcripts from live chat and email support (available in English and Urdu) |
4.2 Data Collected Automatically
When you access the Platform, certain technical data is collected automatically by our systems or third-party analytics tools:
- IP address and approximate geolocation;
- Device type, operating system and browser version;
- Pages visited, time spent on page and navigation patterns;
- Session duration and login timestamps;
- Referring URL or source of traffic;
- Cookie identifiers and similar tracking data (see Section 10).
4.3 Data from Third Parties
We may receive Personal Data about you from third-party sources, including KYC verification partners, fraud detection services, and payment processors (such as those facilitating transactions via methods familiar to Pakistani users — though we note that no payment provider endorses or facilitates gambling on our Platform). Data received from third parties is handled in accordance with this Policy and the terms under which it was obtained.
Purposes of Processing & Legal Basis
We process your Personal Data only for specified, explicit and legitimate purposes. The table below outlines the primary purposes for which we process Personal Data and the legal basis relied upon:
| Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract with you |
| Identity verification (KYC) | Legal obligation and legitimate interests (AML/fraud prevention) |
| Processing PKR deposits and withdrawals | Performance of a contract with you |
| Customer support (English & Urdu) | Performance of a contract and legitimate interests |
| Responsible gambling monitoring | Legal obligation and legitimate interests |
| Fraud detection and security | Legitimate interests and legal obligation |
| Platform analytics and improvement | Legitimate interests |
| Marketing communications (opted-in only) | Consent (freely given, can be withdrawn) |
| Compliance with legal obligations | Legal obligation |
We do not process Personal Data for purposes incompatible with those listed above. If we intend to process your Personal Data for a new purpose, we will provide updated notice before doing so.
Sharing Your Personal Data
6.1 Service Providers
We engage carefully selected third-party service providers who process Personal Data on our behalf as Data Processors. These include: KYC and identity verification partners; payment processing infrastructure providers; cloud hosting and server infrastructure providers; customer support platform providers; and analytics and fraud detection services. All Data Processors are bound by data processing agreements that restrict how they may use your data.
6.2 Legal Authorities
We may disclose Personal Data to law enforcement agencies, regulatory authorities, courts or other governmental bodies where we are legally required to do so, or where we reasonably believe that disclosure is necessary to: comply with a legal obligation; protect the rights, property or safety of 92pak5, our users or third parties; or prevent, detect or prosecute fraud or criminal activity.
6.3 No Sale of Personal Data
We do not sell, rent or trade your Personal Data to third parties for their own marketing or commercial purposes. Any data sharing is strictly limited to the purposes described in this Policy.
6.4 Business Transfers
In the event of a merger, acquisition, restructuring or sale of all or part of the 92pak5 business, Personal Data held by us may be transferred to the acquiring entity as part of that transaction, subject to equivalent data protection commitments.
International Data Transfers
Given the global nature of online services, your Personal Data may be transferred to, stored and processed in countries other than your country of residence, including countries that may not provide the same level of data protection as your home jurisdiction.
Where we transfer Personal Data internationally, we take steps to ensure that adequate safeguards are in place — such as standard contractual clauses or equivalent mechanisms — to protect your data in accordance with applicable data protection standards. By using the Platform, you acknowledge and consent to such transfers where necessary for the delivery of our Services.
Data Retention
We retain your Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The specific retention period for each category of data depends on the legal basis for processing and any applicable statutory retention obligations.
In general, account and transactional records — including KYC documents and PKR financial transaction histories — are retained for a minimum period to comply with applicable anti-money laundering and financial record-keeping requirements, even after account closure. Marketing preferences and communication data are retained for shorter periods or until consent is withdrawn, whichever is earlier.
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised. Anonymised data (from which you cannot be identified) may be retained indefinitely for statistical and analytical purposes.
Security Measures
92pak5 implements appropriate technical and organisational measures to protect your Personal Data against unauthorised access, loss, alteration, disclosure or destruction. Our security measures include, but are not limited to:
- Encryption of data in transit using TLS/SSL protocols;
- Encryption of sensitive data at rest where applicable;
- Role-based access controls limiting data access to authorised personnel only;
- Secure and regularly audited server infrastructure;
- Internal data handling procedures and staff training;
- Monitoring for suspicious access patterns and security incidents.
No internet-based system is completely secure. While we take all reasonable steps to protect your data, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account login credentials. If you suspect unauthorised access to your account, contact support immediately.
Cookies & Similar Technologies
10.1 What Are Cookies
Cookies are small text files placed on your device when you visit a website. They allow the website to remember your actions and preferences over time, and to collect information about how the site is used.
10.2 Types of Cookies We Use
| Cookie Type | Purpose |
|---|---|
| Strictly Necessary | Essential for the Platform to function. Cannot be disabled without disrupting core services such as account login and session management. |
| Performance / Analytics | Collect anonymised data about how users navigate the Platform to help us improve page performance and user experience. |
| Functional | Remember your preferences such as language settings and display options to personalise your experience. |
| Targeting / Marketing | Used to deliver relevant promotional content where you have opted in to marketing communications. Can be disabled via browser settings. |
10.3 Managing Cookies
You can manage or disable cookies through your browser settings. Note that disabling strictly necessary cookies will impair the functionality of the Platform, including account login. Disabling performance or marketing cookies will not prevent you from using the Platform but may limit personalisation.
Minors
The 92pak5 Platform is strictly for adults aged 18 years or older — or the higher minimum age required by the operator/license jurisdiction. We do not knowingly collect Personal Data from minors. Age is verified through our KYC process during account registration.
If we become aware that we have collected Personal Data from a person below the applicable minimum age without parental consent, we will take immediate steps to close the account, delete the data and, where applicable, return any deposited funds to the payment source. If you believe a minor may have registered an account, please contact us immediately at the support address in Section 15.
Your Data Rights
Subject to applicable law and certain legal exceptions, you have the following rights in relation to your Personal Data held by 92pak5:
- Right of Access: Request a copy of the Personal Data we hold about you and information about how it is being processed.
- Right to Rectification: Request correction of inaccurate or incomplete Personal Data.
- Right to Erasure ("Right to be Forgotten"): Request deletion of your Personal Data where it is no longer necessary, subject to legal retention obligations — for example, statutory AML record-keeping periods.
- Right to Restriction of Processing: Request that we limit how we process your data in certain circumstances.
- Right to Data Portability: Receive a structured, machine-readable copy of Personal Data you have provided, where technically feasible.
- Right to Object: Object to processing based on legitimate interests, including direct marketing.
- Right to Withdraw Consent: Where processing is based on your consent, withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
To exercise any of these rights, submit your request to our support team using the contact details in Section 15. We will aim to respond within a reasonable timeframe. We may need to verify your identity before processing your request. Some rights may be subject to exemptions or limitations under applicable law.
Marketing Communications
Where you have opted in to receive marketing communications during registration or through your account preferences, we may send you promotional information about 92pak5 services, bonuses and events by email or in-platform notification.
You can withdraw your consent to marketing communications at any time by: updating your communication preferences in your account settings; clicking the unsubscribe link in any marketing email; or contacting our support team directly.
Withdrawing marketing consent does not affect the processing of your Personal Data for other purposes described in this Policy (such as account management, KYC and transaction processing), nor does it affect the lawfulness of any marketing communications sent before the withdrawal.
We do not send unsolicited commercial communications to users who have not opted in. We do not share your contact information with third parties for their direct marketing purposes.
Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our data processing activities, applicable law, or platform functionality. The effective date at the top of this Policy indicates when it was last reviewed.
Where we make material changes to this Policy, we will provide notice through the Platform or by email to your registered address. We encourage you to review this Policy periodically. Your continued use of the Platform following publication of any updated Policy constitutes your acceptance of the revised terms.
Contact Us
For any questions, concerns or requests relating to this Privacy Policy or the processing of your Personal Data — including requests to exercise your data rights — please contact us using the details below:
92pak5 — Data & Privacy Enquiries
Support Email (plain text — not a clickable link):
[email protected]
Support is available in English and Urdu via live chat and email. For data rights requests, please include your registered email address and a description of your request. We may need to verify your identity before processing the request.
This Privacy Policy was last reviewed for the 2026 platform version. 92pak5 reserves the right to update this Policy at any time in accordance with Section 14. Continued use of the Platform constitutes acceptance of the current version of this Policy.
More from 92pak5
Questions About Your Privacy?
If you have a question about how 92pak5 handles your personal data, our FAQ covers common topics in plain English. For specific account or data requests, contact our support team directly — available in English and Urdu.
18+ only, or the higher minimum required by the operator/license jurisdiction. Gambling involves financial risk. Pakistan has gambling restrictions. This page is not legal advice.